How to fix “no audio” on the computers with black Sanako headsets
First, show the Sanako student application (e.g. from button:Start / Student). Is the Volume Control slider set to 0? Move it up where it says “Adjust volume”: Still hear no audio playing on the black...
View ArticleReplacing the Sanako Authoring Tool
Problem: Oral exams with visual cues have been popular, but the Sanako Authoring Tool we used to create them has been faded out. How can we quickl replace it? Workaround: collect your files in my Word...
View ArticleSystem.MissingMethodException error when installing recorder standalone light
Do we know why? – Still not, but looking into whether all prerequisites are fulfilled (this looks like a .Net error, but the my framework check says higher than version 2 is installed on that faculty...
View ArticleSTM Crash
Oops? Haven’t seen that one before, and the Sanako Study 1200 has been stable. Networking issues again? (availability of file share S-drive?) See similar crash of licensing service recently. Filed...
View ArticleHow to switch the input language in Respondus Lockdown browser, e.g. to Arabic
Short answer: Right-click the Language bar on the taskbar and choose “Restore the Language bar”, like so: This makes the language bar a floating toolbar on top of the screen, like here: . This...
View ArticleSanako Light Recorder insert recording has no teacher track audio, but voice...
UPDATE: We reinstalled and this time made sure we restarted the system, and voice-insert is working fine now. We are trying to introduce having teachers using the Sanako voice-insert feature to issue...
View ArticleDoes the Sanako Study 1200 tutor set the input language to Chinese...
Or why is my input language set to Chinese after the Sanako tutor install: Unclear whether the tutor install has an effect on the default language, but we observed this problem earlier on an XP...
View ArticleHow you can fix student homework “file save errors” on Sanako Study 1200 and...
Background: We recently got our Sanako network share permissions set up to vendor specifications, and the privileges tightened up appropriately. Fortunately, in the process of this, I was warned to...
View ArticleProtected: How you can speed up log-in on the LRC teacher computer at the...
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View ArticleProtected: Sanako Study 1200 hangs on “changing control method”?
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View ArticleHow to resolve “WinAlign export files cannot be migrated because your User ID...
Steps to replicate: in Winalign window: menu:file / export file pair dialogue: “export file pair to file”, choose an name and format: text, wait for “export”dialogue to disappear; in SDL Trados Studio...
View ArticleProtected: Continued bandwidth issues in the LRC?
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View ArticleHow a teacher can easily restart the Sanako Study 1200 licensing classroom...
Try clicking and running this (http://goo.gl/lTVLc), if you see that: this is for if your sanako tutor hangs with status message "verifying tutor" and you are confronted with the error dialogue...
View ArticleSaba Centra on startup automatically selects the "microphone" as recording...
… But we in the language lab use the (dual function microphone/line-in) "rear input" for our headsets (for ergonomic, health&safety and security reasons). Workaround here. Apparently this startup...
View ArticleHow not to have to join a Saba Centra online class from the LRC late, for...
Problem: We continue getting reports from teachers that students who try to participate in a Saba Centra online class from the LRC listening station computers (with analogue headphones) experience a...
View ArticleMake life simpler in the language lab by disabling extra audio panels
Problem: Having multiple audio panels enabled can led to too many options = sources of errors and confusion. Software (e.g. Saba Centra) may defaults to different audio panels (front “Microphone”...
View ArticleHow to workaround SkyDrive embed codes not working WordPress.com
Problem: I cannot seem to get the new embed code that SkyDrive offers now to work on wordpress.com....
View ArticleHow to fix a crash of the teacher station control panel
Problem: control panel on the teacher station unresponsive (both hardware and software buttons). No AV and on/off switching. Cause: Octo switch in the AV cabinet crashed (it needs replacing)....
View ArticleHow to access your Saba Centra session outside of Moodle
Watch this video on how Access a session link or create a new Centra event on http://centra.uncc.edu instead of Moodle: http://screencast.com/t/4glUbhJs. This shows you how to: if you already create...
View ArticleProtected: Why requiring manual configuration of the Sanako by students does...
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